Privacy Policy

We only collect information necessary to provide you with the best shopping experience and to fulfill your orders correctly. This includes:

• Personal Identifiers: Name, email address, and phone number when you create an account or checkout.
• Transaction Data: Billing details, shipping addresses, and purchase history. Payment processing is handled by secure third-party providers (we do not store raw card details).
• Technical Data: IP addresses, browser types, and device identifiers collected automatically to improve site performance and security.

Your data is used strictly for operational and customer service purposes. We use the information we collect to:

• Process and fulfill your hardware orders and warranty requests.
• Communicate with you regarding order statuses, delays, or support tickets.
• Improve our catalog offerings and website performance through anonymous analytics.
• Prevent fraudulent transactions and secure our platform.

We implement strict, industry-standard security measures to protect your data. All interactions with our Finclusivo POS platform are encrypted using TLS/SSL.

Our internal staff has restricted, role-based access to customer data, ensuring only authorized personnel can view necessary order information. We never sell your personal data to third-party marketing companies.

4. Your Rights & Choices

You have full control over your personal data. Depending on your jurisdiction, you possess the right to:

• Request access to the personal data we hold about you.
• Request corrections to any inaccurate or incomplete data.
• Request deletion of your data (subject to legal data retention requirements for financial transactions).
• Opt-out of marketing communications at any time.